What we learned about what feedback is and why it feels so hard – a video chat with Nadia (1/3)

Feedback has been a staple topic on this blog and on my agile Knowledge Management blog. I blogged most recently about it here earlier this year, but also generally under the category ‘feedback‘.

And it shouldn’t be a surprise, because indeed feedback is powerful, and directly within our everyday reach.

Feedback – unsolicited (image credit: The UTNE Reader, photo by Karl Horton / FlickR)

As Nadia (Learning Moments) and I have started helping people and organisations with their feedback practice, we decided to share some of our insights on this important, and yet misunderstood and under-tapped learning opportunity that feedback is, via our ‘Facilitators Unplugged‘ series.

And because this topic is rich, we are tackling it in three breaths:

  1. What is feedback, why it matters, and why it’s so darn difficult
  2. How to give and receive feedback meaningfully
  3. How to develop and nurture an entire ‘feedback culture’ in our teams, groups, organisations?

In the first of our video chats on this topic, we are coming back to the essence of what feedback is, the three types of feedback that are broadly recognised, why it’s so difficult to deal with feedback (and particularly receiving it), why it is important and powerful, and we give a little nudge of attention and action to start incorporating it in our everyday life.

The video contains timings for specific segments of our conversation.

Have a check below!

In the process, we are giving a deep bow to Sheila Heen and Douglas Stone for their seminal book on the topic: “Thanks for the feedback, the science and art of receiving feedback well” which deeply impressed both of us.

Episode 2 of this feedback series is coming shortly – watch this space!

Are you interested in improving the way you (and your team) deal with feedback? Feel free to contact us!

Related stories: What it means to be a facilitator – The dawn of ‘Facilitators unplugged’ chats?

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s