Facilitation is the art of seamlessly inviting all contributions to collective sense-making. As such it is an essential element of knowledge sharing, knowledge management and social learning.
So, in the previous chapter of this series, we’ve looked at the big picture of facilitation, how to handle the BOSSY HERALD, particularly in its bossy part. Let’s assume we’re there, we’ve dealt with the politics of the event. Now comes the moment to apply the design in practice i.e. to focus on the HERALD (part) in detail, and to put it to play for you. This moves the reflection from ‘what should be?’ to ‘what could be’. The herald determines the ballpark you play with. Each of its pointers helps you design the workshop in a more appropriate and operational way.
In this second chapter, I’m looking at the first three pointers of the HERALD: How-to/heuristics (facilitation tools and approaches)…
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